The following is a collection of kind letters and notes sent to the Doctors and Staff of The Northern NJ Eye Institute

"Thank you for working this miracle! You, your colleagues, and staff are the best.  I have never been a patient with a facility as pleasant as yours.  Thank you so much for caring."     

Shylo R.

"I cannot begin to tell you how great the service that I received from the time the van picked me up and took me to the doctor's office.  Everyone was so kind, courteous, and professional.  I would recommend you to anyone that needed your services.  Thank you very much."

David M.

"I must say you have an awesome staff.  Later this afternoon I could see the difference in my left eye and my right eye.  God bless you Dr. Crane."

Julia M.

Dear Northern NJ

It became necessary for me to write this letter acknowledging you and your staff. My family and I would like to thank you for restoring to me the precious gift of sight.
Before my surgery, I was pessimistic about the outcome of my eyes. After observing the care and compassion you and your staff display to each of your patients, I knew I was in "good" hands. You operated with precision and perfection. The warmth of your "bed side manner" coupled with jovial professionalism made me feel less afraid to have the surgery.

I am happy and impressed with the results off the surgery. I would highly recommend your practice to anyone who has any problem or concern with their eyes. May God continue to guide your hands to do the skillful work of improving patient's lives.

With warmest regards,
Franklin

I would like to thank you for being able to see again as if I were a teenager. It is a pleasure being able to read comfortable and not having to experience anxiety when I could not see well enough to find my glasses. You have been very kind and your staff is excellent and professional. Thank you again for my much improved eyesight.

Sincerely, Frances

Words can not express how I feel about you. You showed genuine concern about the health of my eyes. There were times I felt like giving up, but you kept insisting. You even sent me a letter to me expressing your concerns. I'm glad I put my trust in you because you were right. I know I can't see all the letters on the chart, but I now can things that I didn't see before I met you. You are truly appreciated.

Thank you for being very patient with me. It's because of you I see less shadow and more sun.

Esther

“My family was surprised to be able to view the whole procedure on the TV.  Dr Crane was very courteous, so was the entire staff.  I’ll recommend your facility to others anytime, but most of all Dr Crane.”

Juanita V.

“Your service is superb.”

Lorene N.

“I was in shock to find out I can drive without my glasses.  It’s like getting my life back.  I don’t feel my age as I used to.  Thank You to Dr Crane and staff.  I will recommend this surgery to my friends without a doubt”

Jorge M.

“Thank everyone for their concern and kindness.  Thank you Dr Spier for your excellent medical care.”

Edna S.

“One of the best facilities I have availed myself of any where in the world! Congratulations on your establishment and concern for patients.”

Unknown

“I do not need glasses for distance – quite an adjustment after wearing glasses for about 58 years”

Ann M.

“It felt so people friendly.  I am very happy with my procedures.”

Mary D.

“I was very pleased with the staff and service.  Everyone was very helpful.

Seymour R.

Dr. Spier and Staff:

I’m sending this note to say thank you for taking great care of my eyes over the years, and for the very professional way you treat your patients. Dr Spier, with my medical history, you have been most diligent in diagnosing and treating problems that could have become quire serious. I was elated on my last visit to receive a good report and won’t need a follow up for a year. Kudos to you all! Thank You for caring!

Carmen C.

Thank You a million times for helping me get my sight back and to your staff I also say Thank you.

Louis C.

Thank you very much for giving me back my eyesight. It’s a miracle this could ever happen to me, God Bless you and always guide your hands to heal. I can’t thank you enough. I will always remember you, always.

"Went to see Dr. Crane about having my cataract done. He told me about a new lens that had just come out, and that he was having a lot of success with them. Since they were so new, my health plan would not pay for them. I went home and thought about it, to try to ask around for opinions or if anyone had got them. Everybody had an opinion and it was driving me nuts! I should say that the new lens, about 80% of them were able to read with them. Whereas, with the old lens I would probably be getting reading glasses.

So, my next appointment with Dr. Crane I had come to a decision, I was going with the new lens.

After the first surgery on my left eye, I cam home and for the 1st time in 52 years, I could see far away! So, the next day I started trying to read newspapers, books, etc. I didn't have too much luck, but I kept at it.

The next week I had my second eye done. Same thing, I kept trying to read. I was getting a little upset and thought I was in the 20% that would need reading glasses.

Six days after the surgery, I had gotten up, made my coffee and sat down with my newspaper and getting prepared to struggle with it. I stared at the paper and realized I could read! It was like a miracle. I was given a new pair of eyes! It was worth the money and if anyone asks me about the new lens I will say go for it!"

Nancy W.

Dr. Marc and I thank you for ................................ We are
pleased that we have such competent doctors as you to provide meaningful medical services to our patients. We wish you a
Happy and Healthy New Year!

Sincerely Yours,
H. Weiner, O.D., F.C.O.V.D.

Many thanks to you and your staff for taking such good care of me. The difference in my eye sight is amazing! Suddenly all colors have become very vivid, and I especially notice that in my flower garden."

Thank You,

On behalf of the Medical Staff and the CME Committee, I wish to thank you for your recent presentation on Cataract Surgery . We appreciate the time you invested in preparing for this program as well as the time you took to speak to us...

Again, thank you for participating in our CME program.

Very truly yours,
Tracey

Thank you very much for giving me back my eyesight. It's a miracle this could ever happen to me, God Bless you and always guide your hands to heal. I can't thank you enough. I will always remember you, always.

Olga

I could not let another moment pass before I took out the time to express my appreciation regarding the successful surgery you performed on both of my eyes on December 11, 1998 at the Northern, New Jersey Eye Institute.

You exemplified the process of providing competent amiable physician skills. Your evaluation via assessing, evaluating and consistently consulting with me in regards to my progress was excellent.

Especially I will always remember your professionalism, your thoughtfulness and your genuine interest in me as a person. You are truly dedicated and committed to heath care and superior customer service.

I hope I will be able, in the future, to recommend others to you.

Truly Yours,
Ruth

With hearty thanks for your excellent eye care.

Sincerely your patient,
Yonghui

Thank you for your letter of August 4, which was much appreciated. I will continue to buy "The Science Times" every Tuesday while I am here in the United States and send you articles about the eyes. There is a Chinese saying:

I hear and I forget
I see and I remember
I do and I understand

Thanks to the Northern New Jersey Eye Institute I have 20/20 vision with glasses for reading and writing. With best wishes and kind regards.

Sincerely yours,
Mildred

I thank God for you and your competent staff for my successful eye surgery. The flower added a beautiful touch.

Sincerely, Kathleen

Dear Dr Crane,

This card reminded me of the hippie years, when I came of age. Seeing things in different ways was the order of the day, and 'far out' was the best description of how we saw. What better expression from a *former* high myop of 50+ years than....far out, the way I see now!

Your talents and skills have given me this most amazing gift that seems very far out indeed - I couldn't have imagined such a thing. Only in my dreams was I not encumbered with glasses. My only, ever wish to the fairy godmother was to wake up in the morning and SEE without glasses.

Little did I know that I did have a fairy godmother and that she would guide me to your door. So, thank you to my fairy godmother, and a mega thank you to you, Dr Crane, for your years of learning and practice to bring me what I never believed possible.

Tears in my precious eyes, from my heart to yours.

Your Best Fan,
Barbara W.